package status

A few points to know more quickly:

  • Note the delivery time when placing the order
  • Call up the shipping confirmation email (possibly check the spam folder)
  • Track the shipment with the help of the shipping confirmation

Simply fill out the email form or send us an email to

For inquiries about the package status, we can be reached on +49 (0)6196 93493 08 Mon-Fri between 10 a.m. and 6 p.m. However, processing by email is usually faster if address clarifications, diversions or the like are necessary.