A few points to know more quickly:
- Note the delivery time when placing the order
- Call up the shipping confirmation email (possibly check the spam folder)
- Track the shipment with the help of the shipping confirmation
Simply fill out the email form or send us an email to firstname.lastname@example.org
For inquiries about the package status, we can be reached on +49 (0)6196 93493 08 Mon-Fri between 10 a.m. and 6 p.m. However, processing by email is usually faster if address clarifications, diversions or the like are necessary.